Tag Archives: Trust

Trust and Rules

I got mugged in Manila last week: an unpleasant addendum to an otherwise productive trip. I’d got chatting to an elderly Chinese lady in cafe who spiked my drink with a strong tranquilliser, leaving me unconscious until picked up by … Continue reading

Posted in Community, Trust | Tagged , , , , , , , , , , ,

Charting how organisational culture fails

I’m running a workshop next week around the CAIR Model of pressure on organisational culture: it’s an exploration of how cultures fail because of internal pressures. Essentially it’s a friction between our core values and the cost of membership of … Continue reading

Posted in Culture | Tagged , , , , , , , | 5 Comments

Healthcare radicals: momentum for change

I’ve been talking today with a community who are becoming change agents: disruptive healthcare radicals who are trying to upset the status quo and drive reform through action. They are uniting around common values, around models for change, around the … Continue reading

Posted in Adaptability, Agile, Change, Collaboration, Community | Tagged , , , , , , , , | 9 Comments

Fixing the mosaic of organisational culture

Culture is created in the moment through the behaviours of all that inhabit it. An organisation can only be trustworthy or honest as measured by the actions of it’s people. History can provide the backdrop, but the painting is always … Continue reading

Posted in Agile, Culture | Tagged , , , , , , , , , , , , | 4 Comments

The myth of history: why organisational culture is our problem

I keep coming back to culture this week: i’ve had so many people kindly sharing their thoughts and feedback that i can’t put it down. Today, i want to think about heritage and history vs co-creation and current activity. When … Continue reading

Posted in Community, Culture, Foundations, Infographic, Learning Culture, Narrative, Stories, Storytelling | Tagged , , , , , , , , , , , , , , | 8 Comments

Reflecting on a Social way of working

First week of the year and i’ve been working on a new model, looking at pressures on Organisational Culture. Last year i defined the Social Age: a mindset and way of working where the primary relationship is between us and … Continue reading

Posted in Adaptability, Authority, Community, Leadership, Writing | Tagged , , , , , , , , , , , , , , | 5 Comments

Rifts in trust: how organisational culture fractures

The Banks have failed us: that’s the message we took out of the financial meltdown, but how? Can we blame culture or individuals? Are organisations largely good, with small pockets of bad, or did we all fail by degrees? Where … Continue reading

Posted in Adaptability, Agile, Culture | Tagged , , , , , , , , , , , | 19 Comments

Learning to trust: corrosive cultures and the challenge in Financial Services

2014 starts with a conversation about Trust in the Social Age. What is trust? At a simple level, an investment of our wellbeing in the hands of others. To trust is to be vulnerable. To trust is to hope that … Continue reading

Posted in Adaptability, Change, Community, Culture | Tagged , , , , , , , , , , , , , , , | 17 Comments

Balance and trust: working out loud

I was struggling to find a balance last week: trying to finish some writing, attend a number of meetings, the conference i was speaking at, travelling, all against a background of some frustrations i was trying to deal with. In … Continue reading

Posted in Blog, Blogging, Challenge, Collaboration, Community, Consciousness, Conversation, Culture, Empathy, Introspection, Knowledge, Learning | Tagged , , , , , , | 6 Comments

Where’s your library? Questions around sharing and social learning

As well as a museum, children’s playground and sofas, Schiphol airport boasts a library. In the days of Kindles and eBooks, it may sound slightly anachronistic, but this library has actual shelves and actual books that you can sit in … Continue reading

Posted in 'Just in time' learning, Accessibility, Book, Collaboration, Community, Connections, Culture, Discovery, e-Books, Education, Formal Spaces, Informal Spaces, Learning, Learning Culture, Meaning, Personal Learning Network, Popup Learning, Social Learning | Tagged , , , , , , , , | 16 Comments