Tag Archives: Trust

Illusion of Trust: The Terms and Conditions of Equality

I had an email from AirBnB last week, relating to their Community Commitment: they describe this commitment as a comprehensive effort to fight bias and discrimination within the AirBnB community, which is a valuable and commendable effort. What got me … Continue reading

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Exploring the Triangle of Trust

Last week I introduced the Triangle of Trust as a way of looking at how we can apply the Landscape of Trust work: it’s intended to be used as a developmental framework where we explore the relationship between values, intention, … Continue reading

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12 Aspects of the Social Age

In the Social Age, everything has changed. The Social Contract between organisation and individual is fractured, the nature of work is changing, we’ve seen the democratisation of communication and the devolution of creativity, with the old structures of power and … Continue reading

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4 Flavours of Culture: Potential, Fractured, Functional, Invested

At the end of a long week, rounding up by sharing something about ‘four flavours of culture’, built out of the semiotic square i shared earlier int eh week. For me, this was something of a breakthrough: starting to consider … Continue reading

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Trust and Change: Exploring the Social Age

This week i’ve prototyped two new bodies of work: on Wednesday I shared the Landscape of Trust work for the first time, and today I ran through the whole Dynamic Change Framework with a group from the NHS. These two … Continue reading

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Prototyping the Landscape of Trust

So far i’ve pulled together some of the foundations of this work: there is a research programme in place around the ‘Landscape‘, which seeks to establish definitions and a baseline, i’ve started sketching out the Taxonomy (which runs from ‘no … Continue reading

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The Triangle of Trust: Intention, Action, Impact

I believe in a cocreated model of culture, where the action of every individual contributes to the experience of culture. Culture can be viewed as an artefact of behaviour, not simply an expression of intent. Today I want to introduce … Continue reading

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