Category Archives: Change

Disruption: Catalyst of the Social Age

In London for the day yesterday: i asked the taxi driver how busy he’d been. Not busy at all, was the answer: it’s Uber, he said, they’re stealing the market. Tough times, he said. There was talk of reducing the … Continue reading

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From Complexity to Chaos: a lens on the Social Age

I’ve been working with a great team today, interested in the challenges of learning in a complex world. Infrastructure, logistics, uncertainty, change, all conspire to create ambiguity and risk. We sometimes see the world as moving from complex to chaotic. … Continue reading

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Chasing the Shadow of the Social Age

I saw a video the other day of a small child discovering their shadow. They were walking along when they suddenly realised that the penumbra trailing close behind was somehow attached. A sequence of bemused hopping and dancing entailed as … Continue reading

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Storytelling through Change

Yesterday i wrote about the change journey: the ways we build alignment, momentum and lead, eventually, to transformation. Today, i want to revisit that diagram and add in the storytelling element. In change, we use three levels of narrative: personal … Continue reading

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From Disturbance to Transformation: a change journey

Change is about momentum. We start with disturbance, either from within or imposed from outside (environmental, market or third party). From momentum for change we move to strategy: our best shot at direction. Our intent is then amplified: we raise … Continue reading

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Invested in the Status Quo?

Effecting change is not about pushing: it’s about magnetism and momentum. To understand how organisations change, we need to understand what anchors them in the present. It’s through people and processes that are invested in the status quo. These are … Continue reading

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Here Be Dragons: The Ecosystem of the Social Age

The world has changed: everyone can feel it, but it’s not always clear what to do about it. There’s a sense of restlessness: hierarchies of power and control are being edged out by more collaborative, competitive, evolutionary and relevant business … Continue reading

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