Category Archives: Trust

Illusion of Trust: The Terms and Conditions of Equality

I had an email from AirBnB last week, relating to their Community Commitment: they describe this commitment as a comprehensive effort to fight bias and discrimination within the AirBnB community, which is a valuable and commendable effort. What got me … Continue reading

Posted in Trust | Tagged , , , , , , , , , , | 2 Comments

Exploring the Triangle of Trust

Last week I introduced the Triangle of Trust as a way of looking at how we can apply the Landscape of Trust work: it’s intended to be used as a developmental framework where we explore the relationship between values, intention, … Continue reading

Posted in Trust | Tagged , , , , , , , | 3 Comments

4 Flavours of Culture: Potential, Fractured, Functional, Invested

At the end of a long week, rounding up by sharing something about ‘four flavours of culture’, built out of the semiotic square i shared earlier int eh week. For me, this was something of a breakthrough: starting to consider … Continue reading

Posted in Culture, Trust | Tagged , , , , , , | 2 Comments

Prototyping the Landscape of Trust

So far i’ve pulled together some of the foundations of this work: there is a research programme in place around the ‘Landscape‘, which seeks to establish definitions and a baseline, i’ve started sketching out the Taxonomy (which runs from ‘no … Continue reading

Posted in Trust | Tagged , , , , , , , , , | 5 Comments

The Triangle of Trust: Intention, Action, Impact

I believe in a cocreated model of culture, where the action of every individual contributes to the experience of culture. Culture can be viewed as an artefact of behaviour, not simply an expression of intent. Today I want to introduce … Continue reading

Posted in Trust | Tagged , , , , , , , , , , , , | 5 Comments

Trust and Mistrust: #WorkingOutLoud

Throughout this work on the Landscape of Trust, I’ve avoided the temptation of talking about opposites: I prefer to think that we either have trust or an absence of it. With that in mind, and with the caveat that this … Continue reading

Posted in Trust | Tagged , , , , , , , , , | 7 Comments

The Baseline of Trust

I’m sharing a sketch today illustrating how I anticipate the diagnostic to work around the Landscape of Trust. The research at the moment is intended to surface all the locations within our subjective understanding of what trust means, and to … Continue reading

Posted in Trust | Tagged , , , , , , , | 3 Comments