Category Archives: Trust

Valued or Trusted? #WorkingOutLoud on Types of Trust

This is the latest in a series of posts as i #WorkOutLoud on new research and writing on ‘Types of Trust’. It’s based on an exploration of the subjective notion of ‘trust’, and a desire to surface a workable framework … Continue reading

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Valued or Exploited? #WorkingOutLoud on Types of Trust

Over the last couple of weeks I’ve been exploring trust, looking at ways that we can quantify this highly subjective experience with the view to creating a baseline of what trust means to different people in different types of organisations … Continue reading

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#WorkingOutLoud on the Types of Trust Model

Trust is complicated: a word we use easily and frequently and yet one which contains a great deal of ambiguity when we try to nail down its meaning. We know it when we feel it, we know it when we … Continue reading

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A Question Of Trust. #WorkingOutLoud #Research

I’m exploring the notion of trust, some early stage work to provide a baseline and to identify areas for more detailed research. Why trust? Because it’s a much used word with a very loosely defined meaning, and because types of … Continue reading

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Types of Trust

I’m starting some early stage research and writing about trust, primarily to explore the impacts of trust on the different Social aspects of the organisation, and to envision the typical ways that trust is built, earned and squandered. I’m starting … Continue reading

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Earning trust

The currency of trust is hard won. The best view I have of it in an organisational context right now is “predictability and consistency of response over time“. In other words, we can learn to trust an organisation if we … Continue reading

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Trust and Rules

I got mugged in Manila last week: an unpleasant addendum to an otherwise productive trip. I’d got chatting to an elderly Chinese lady in cafe who spiked my drink with a strong tranquilliser, leaving me unconscious until picked up by … Continue reading

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