Category Archives: Communication

Unheard Wisdom

If we just listen in the spaces that we know, we will just hear what we’ve always heard: is your organisation brave enough to listen to the unheard wisdom? Often organisations are obsessed with how to control the conversation, to … Continue reading

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Through the Noise

It’s a travel day: disrupted, fragmented. Hard to settle. Hard to write. Shards of time, split out. At the airport i stop for dinner. Loud: tannoy interrupts my thinking, people talking, constant noise. Hard in the restaurant: the staff are … Continue reading

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The Difference of Digital: are all Conversations Equal?

Some things feel right, some feel wrong, and some are just different. That’s what’s at the heart of my thinking today. I remember the first time i went on camera: painfully awkward, the sound of my own voice was weird, … Continue reading

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Storming the Castle: the BBC vs Clarkson

For those not aware, i have the mechanical genius of a tortoise. When it comes to fixing the car, i open the hood, look at the engine, pull out my wallet and call the mechanic. Sometimes i poke stuff to … Continue reading

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Voices

Whispering in the wind, echoing through hallways, buzzing like an angry fly down a bad phone line or whispered tenderly late at night. Voices of purpose and intent, voices that implore or beg us to take action, bullying or directive … Continue reading

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Potential for confusion: expression and intent

Message received is often not message sent: the potential for confusion is significant. In fact, getting your message across is a significant challenge through any channel. I’ve spent the week sharing ideas with a great group of people: we build … Continue reading

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The death of letters

I’ve been sorting through the attic, clearing out old toys and games and sorting out boxes of old letters and cards: the accumulated paperwork that follows us through life. Funny thing though, the trail is getting thin. Through my teens … Continue reading

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