Category Archives: Communication

The Mailboat and the Myth

St Kilda is the most remote of the Western Isles of Scotland, one of the most inaccessible parts of the UK, the archipelago separated from the nearest island by almost fifty miles of famously turbulent ocean. It’s an ancient landscape, … Continue reading

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Islands of Belief

We live on islands of belief, carefully forged by our immersion in local culture, established education, held in tribal groupings, dominant doctrine and ideology, and internally reinforcing: to be within the tribe reinforces the strength and resilience of the tribe … Continue reading

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Trump: Communication in the Social Age

The early stages of the Trump presidency are seeing the battle lines drawn between formal media organisations and social power. It’s a complex conflict: partly a tension between different types of power, partly a battle between establishment and a newly … Continue reading

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Amplification Effects: Strength Despite System

Exploring another aspect of the Socially Dynamic Organisation today, how amplification effects defy formal hierarchy: how individuals find strength despite the system. This builds on yesterdays piece around nodes and amplifiers. The default communication channel within an organisation, through which … Continue reading

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Unheard Wisdom

If we just listen in the spaces that we know, we will just hear what we’ve always heard: is your organisation brave enough to listen to the unheard wisdom? Often organisations are obsessed with how to control the conversation, to … Continue reading

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Through the Noise

It’s a travel day: disrupted, fragmented. Hard to settle. Hard to write. Shards of time, split out. At the airport i stop for dinner. Loud: tannoy interrupts my thinking, people talking, constant noise. Hard in the restaurant: the staff are … Continue reading

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The Difference of Digital: are all Conversations Equal?

Some things feel right, some feel wrong, and some are just different. That’s what’s at the heart of my thinking today. I remember the first time i went on camera: painfully awkward, the sound of my own voice was weird, … Continue reading

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Storming the Castle: the BBC vs Clarkson

For those not aware, i have the mechanical genius of a tortoise. When it comes to fixing the car, i open the hood, look at the engine, pull out my wallet and call the mechanic. Sometimes i poke stuff to … Continue reading

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Voices

Whispering in the wind, echoing through hallways, buzzing like an angry fly down a bad phone line or whispered tenderly late at night. Voices of purpose and intent, voices that implore or beg us to take action, bullying or directive … Continue reading

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Potential for confusion: expression and intent

Message received is often not message sent: the potential for confusion is significant. In fact, getting your message across is a significant challenge through any channel. I’ve spent the week sharing ideas with a great group of people: we build … Continue reading

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