Command and control are no longer valid: as the divide between formal and informal spaces breaks down, as social and formal coexist and individuals take increasing responsibility for curating their artisan skills, it’s facilitation, generosity and narration that count. Who can share best, who can tell their story and co-create meaning? Who can be agile and use that agility to innovate, to not only stay ahead of the curve but to decide where to draw it.
As Nigel said in our workshop last month: what power do you have? Everyone has power, it’s how you choose to wield it that counts.
Process is about foundations and structure, excellence is about experience and caring. Excellence is about storytelling and honesty. It’s about being unafraid and proud of your achievements, but being humble enough to be a continuous learner. To accept that when we stop learning, we resort to process, we lose agility. It’s not how capable i am today that counts so much as how capable i can be tomorrow and how the organisation can support this performance gain. Through provision and belief in social learning spaces to surround and embrace the formal ones, and through technical tools that suit my needs, not technology to control and restrict me.
These articles may be relevant if you’re interested in these areas:
And these are the questions that the organisation should be asking itself: