Tag Archives: Tube

Mastering Complexity: The London Underground

Complexity surrounds us. Mastering new technology, understanding scientific discoveries, even learning how to play an instrument well. But few things are more fearsome to master than the evil intricacies of the London Underground network, a system of such unending complexity … Continue reading

Posted in Agile | Tagged , , , , , , , , , , , , | 3 Comments

Phase disclosure: why little and often can be good for you.

I watched a programme about the London Underground last night. Two hundred and seventy four stations, five hundred trains and millions upon millions of passengers every week. It’s quite an operation, constrained as it is by ageing stock, crumbling infrastructure … Continue reading

Posted in Choices, Design, Environment, Familiarity, Information, Map, Signposting | Tagged , , , , , | 1 Comment