Tag Archives: ticket barriers

Phase disclosure: why little and often can be good for you.

I watched a programme about the London Underground last night. Two hundred and seventy four stations, five hundred trains and millions upon millions of passengers every week. It’s quite an operation, constrained as it is by ageing stock, crumbling infrastructure … Continue reading

Posted in Choices, Design, Environment, Familiarity, Information, Map, Signposting | Tagged , , , , , | 1 Comment