Tag Archives: Response

Story Listening

Part of #WorkingOutLoud is to continually revisit your work, iterating new ideas as you prototype and trial things out in practice. With that in mind, i’ve been sharing some new language around ‘Story Listening’, to sit as part of developing … Continue reading

Posted in Stories, Storytelling | Tagged , , , , , , , , | 1 Comment

Reflections from Learning Solutions Day 2: Responding to challenge

The second day of Learning Solutions and i’ve delivered my fourth and final session. Themes: how do we engage communities, how do we respond to challenge, how do we make it safe? I thought i’d capture some ideas around this … Continue reading

Posted in Reflection | Tagged , , , , , , , , , | 5 Comments

“I hate learning”. Lessons on change and taxi driving.

The system for allocating a taxi to respond to a call relies on a seven second window. When the job comes in, the person in the office who takes the call types it into the system and hits ‘go’. The … Continue reading

Posted in Change, Context, Driving, Learning, Learning Methodology | Tagged , , , , | 1 Comment