Tag Archives: Response

Reflections from Learning Solutions Day 2: Responding to challenge

The second day of Learning Solutions and i’ve delivered my fourth and final session. Themes: how do we engage communities, how do we respond to challenge, how do we make it safe? I thought i’d capture some ideas around this … Continue reading

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“I hate learning”. Lessons on change and taxi driving.

The system for allocating a taxi to respond to a call relies on a seven second window. When the job comes in, the person in the office who takes the call types it into the system and hits ‘go’. The … Continue reading

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