Tag Archives: NHS

Intractable Resistance: Frustrated Change

There is a familiar dilemma around change: if we focus on small and manageable projects, it’s easy to define, easy to achieve, but ultimately often fragmented and ineffective when it comes to addressing the wider challenge. But if we focus … Continue reading

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It’s Not Me, It’s You. Dynamic vs Directed Change In The NHS

The geolocation of problems is one of the most insidious barriers to change: within many groups you find that the problems are laid elsewhere. There is a sense that change is needed, that we, we fortunate few, understand and are … Continue reading

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Groundswell: waves of change

The Social Age is about amplification: but it starts with one. One idea, one voice, one story. Or, as Freddie said, One Vision. In this case, let’s think about how organisations change: so a vision of a better future. Ideas … Continue reading

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CIPD Show 2015 Day 2: Power and Control

“But what will the boss say?” Today is my second day at the CIPD show in London. Yesterday i charted a range of themes and conversations that i felt were prevalent. Today, i wanted to draw together a different perspective: … Continue reading

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Taking Pride

In a group today, i noticed one participant wearing a badge saying ‘Pride in the NHS‘, our much loved and occasionally exasperated National Health Service. The NHS is a hot political potato, as well as a subject of division between … Continue reading

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Democratised Access: Ditching the Fax

My heart sank as the third letter arrived: i’ve been trying to arrange a routine doctors appointment for three months now, but with no success. When i ring them, i get an answerphone. When they want to communicate with me, … Continue reading

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Healthcare Radicals: Change in the NHS

Introducing momentum is the thing: starting the ball rolling. Inertia is the enemy of change, but overcoming it can be overwhelming. In the Social Age, the ecosystem is in our favour though: amplification and momentum are inherent in socially led … Continue reading

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