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Tag Archives: NHS
My Son
I write this with my son in my arms: just a few days old, pressed to my chest, a new life, carried into this world by his incredible mother, and through the expertise, dedication, and kindness of our midwives and … Continue reading
Dear NHS
Dear NHS, My father is home. After six weeks in hospital, it’s been a tough ride for everyone, but such are the perils of growing older. And now i need to say ‘thank you’. Falling into the arms of a … Continue reading
Posted in Community, Culture
Tagged #HelloMyNameIs, Change, Healthcare, NHS, Social Leadership, Thank You
6 Comments
Intractable Resistance: Frustrated Change
There is a familiar dilemma around change: if we focus on small and manageable projects, it’s easy to define, easy to achieve, but ultimately often fragmented and ineffective when it comes to addressing the wider challenge. But if we focus … Continue reading
Posted in Change
Tagged Change, Change Framework, Dynamic Change, HR, Leadership, National Health Service, NHS, Socially Dynamic Organisation
6 Comments
It’s Not Me, It’s You. Dynamic vs Directed Change In The NHS
The geolocation of problems is one of the most insidious barriers to change: within many groups you find that the problems are laid elsewhere. There is a sense that change is needed, that we, we fortunate few, understand and are … Continue reading
Posted in Change
Tagged Change, Community, complexity, Dynamic Change Framework, humility, Leadership, NHS, Socially Dynamic Organisation
1 Comment
Groundswell: waves of change
The Social Age is about amplification: but it starts with one. One idea, one voice, one story. Or, as Freddie said, One Vision. In this case, let’s think about how organisations change: so a vision of a better future. Ideas … Continue reading
Posted in Change
Tagged Amplification, Change, Co-creation, Co-Ownership, Community, Healthcare Radicals, NHS, Organisational Change, Waves
9 Comments
Taking Pride
In a group today, i noticed one participant wearing a badge saying ‘Pride in the NHS‘, our much loved and occasionally exasperated National Health Service. The NHS is a hot political potato, as well as a subject of division between … Continue reading
Posted in Achievement
Tagged Achievement, Celebration, Gay Pride, National Health Service, NHS, Pride, Reflection, Taking Pride
22 Comments
Democratised Access: Ditching the Fax
My heart sank as the third letter arrived: i’ve been trying to arrange a routine doctors appointment for three months now, but with no success. When i ring them, i get an answerphone. When they want to communicate with me, … Continue reading
Posted in Change
Tagged Blog, Blogging, Change, Communication, Consumer Choice, Democratised Access, Fax, fax machine, Healthcare, Letter, Mindset, NHS, Post, Social Age, Social Habits
3 Comments
Healthcare Radicals: Change in the NHS
Introducing momentum is the thing: starting the ball rolling. Inertia is the enemy of change, but overcoming it can be overwhelming. In the Social Age, the ecosystem is in our favour though: amplification and momentum are inherent in socially led … Continue reading
Subversive social communities to drive organisational change
Communities are on my mind this week: we interact with them in so many ways, find them in so many places and achieve so much within and alongside them (which is why they sit at the heart of Social Leadership). … Continue reading
Posted in Change
Tagged CAIR Model, Challenge, Change, Change Management, Communities, Community, NHS, NHS Change Day, Pledges, Sense Making, Social Age, Social Leadership, Social Learning, Support
42 Comments