Tag Archives: NHS

Dear NHS

Dear NHS, My father is home. After six weeks in hospital, it’s been a tough ride for everyone, but such are the perils of growing older. And now i need to say ‘thank you’. Falling into the arms of a … Continue reading

Posted in Community, Culture | Tagged , , , , , | 6 Comments

Intractable Resistance: Frustrated Change

There is a familiar dilemma around change: if we focus on small and manageable projects, it’s easy to define, easy to achieve, but ultimately often fragmented and ineffective when it comes to addressing the wider challenge. But if we focus … Continue reading

Posted in Change | Tagged , , , , , , , | 5 Comments

It’s Not Me, It’s You. Dynamic vs Directed Change In The NHS

The geolocation of problems is one of the most insidious barriers to change: within many groups you find that the problems are laid elsewhere. There is a sense that change is needed, that we, we fortunate few, understand and are … Continue reading

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Groundswell: waves of change

The Social Age is about amplification: but it starts with one. One idea, one voice, one story. Or, as Freddie said, One Vision. In this case, let’s think about how organisations change: so a vision of a better future. Ideas … Continue reading

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CIPD Show 2015 Day 2: Power and Control

“But what will the boss say?” Today is my second day at the CIPD show in London. Yesterday i charted a range of themes and conversations that i felt were prevalent. Today, i wanted to draw together a different perspective: … Continue reading

Posted in Authority | Tagged , , , , , , , , , , , , , | 10 Comments

Taking Pride

In a group today, i noticed one participant wearing a badge saying ‘Pride in the NHS‘, our much loved and occasionally exasperated National Health Service. The NHS is a hot political potato, as well as a subject of division between … Continue reading

Posted in Achievement | Tagged , , , , , , , | 19 Comments

Democratised Access: Ditching the Fax

My heart sank as the third letter arrived: i’ve been trying to arrange a routine doctors appointment for three months now, but with no success. When i ring them, i get an answerphone. When they want to communicate with me, … Continue reading

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