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Tag Archives: CAIR Model
Breaking Convention
When BBC technology correspondent Rory Cellan-Jones walked onto my TV this morning, the first thing i noticed was that he was wearing his Google Glasses: wearable technology with sharing and collaboration at it’s heart. He wasn’t there to talk about … Continue reading
Subversive social communities to drive organisational change
Communities are on my mind this week: we interact with them in so many ways, find them in so many places and achieve so much within and alongside them (which is why they sit at the heart of Social Leadership). … Continue reading
Posted in Change
Tagged CAIR Model, Challenge, Change, Change Management, Communities, Community, NHS, NHS Change Day, Pledges, Sense Making, Social Age, Social Leadership, Social Learning, Support
42 Comments
Fixing the mosaic of organisational culture
Culture is created in the moment through the behaviours of all that inhabit it. An organisation can only be trustworthy or honest as measured by the actions of it’s people. History can provide the backdrop, but the painting is always … Continue reading
Posted in Agile, Culture
Tagged Aspirations, CAIR Model, Cost, Culture, Honesty, Investment, Learning Story, Mosaic, organisational culture, Reward, Social Age, Tesserae, Trust
9 Comments
Rifts in trust: how organisational culture fractures
The Banks have failed us: that’s the message we took out of the financial meltdown, but how? Can we blame culture or individuals? Are organisations largely good, with small pockets of bad, or did we all fail by degrees? Where … Continue reading
Learning to trust: corrosive cultures and the challenge in Financial Services
2014 starts with a conversation about Trust in the Social Age. What is trust? At a simple level, an investment of our wellbeing in the hands of others. To trust is to be vulnerable. To trust is to hope that … Continue reading
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