Category Archives: Measurement

What Gets Measured…

There’s a common expression and management dogma that ‘what gets measured gets done’, which may well be true – but we should not conflate that with thinking that what gets done is what needs to be done, nor that what … Continue reading

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Learning Science: The Problem With Data, And How You Can Measure Anything

Today i am #WorkingOutLoud, sharing a section of the writing on Learning Science from the Modern Learning Capability Programme. These three pieces discuss qualitative and quantitative data, and how you can measure anything. This is early stage work, shared out … Continue reading

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The Post Hoc Rationalisation Fallacy

I suspect it’s true that many organisations are highly successful almost despite everything that they do in the formal space to make themselves so. They are successful not because of hierarchy, rules, systems, or control, but rather because they are … Continue reading

Posted in Failure, Measurement, Success | Tagged , , , , , | 3 Comments

How do you measure the return on investment (ROI) for social learning?

Just because something’s hard, doesn’t mean you shouldn’t do it. Today i want to address the question of how can we measure the return on investment (ROI) in social learning? Let’s imagine that we’ve delivered a project into the business … Continue reading

Posted in Assessment, Change, Collaboration, Effectiveness, Fact, Formal Spaces, Informal Spaces, Legacy, Measurement, Narrative, ROI, Social Learning | Tagged , , , , , , , | 11 Comments

What’s the point of a pilot? How to iterate learning to success.

Normally this question has an easy answer: to transport me to either (a) the French mountains or (b) a cheap european weekend away. In this case though, i mean a different pilot. The type that we talk about a lot, … Continue reading

Posted in Learning, Learning Design, Measurement, Pilot, Time | Tagged , , | 1 Comment

How influential are you in the social media space? What do we mean by ‘success’?

An excellent article today around tools that measure your social influence (or at least, around tools that measure activity, which, i guess, can correlate with influence…). Mike Johansson has provided a concise summary of a sites that offer some measure … Continue reading

Posted in Blackberry Playbook, Facebook, Hashtags, LinkedIn, Measurement, Networking, Social Media, Social Networking, Success, Twitter | Tagged , , , , , | Leave a comment

Taking bold steps: how we have to create disturbance to change behaviour

You can’t change behaviours without creating disturbance. If people are happy with how they do things now, they are unlikely to change. Part of training is the process of disturbing them from their current perspective and helping them to chart … Continue reading

Posted in Assessment, Change, Disturbance, Measurement, Training Design | Tagged , , , , | 2 Comments