Quiet Leadership Research: Kindness

This is the second in a series of 4 pieces sharing a very early interpretation of the global data from the Quiet Leadership Research: the sample sizes are still very small but i have two more cohorts running right now, and anticipate this growing fast.

So the stories shared here are preliminary, but are helping me to find the narrative, and also to evolve some of the questions, which were poorly designed in the first iteration.

  • People report variability in how they legislate their Kindness: they believe that they are kinder to people that they know, or need the most.
  • This reinforces a view that Kindness plays a core role in bonding our social structures.
  • There is strong agreement that Kindness matters, as well as an agreement that it is more important to be kind than to take action at any cost.
  • There is a rather even distribution as to whether Kindness is held primarily within intent, or in our impact, but there is a stronger consistency of opinion that Kindness is a judgement awarded mainly by others.
  • This may indicate our unwillingness to accept that Kindness can be held in intent alone: the only thing that is actually under our direct scrutiny and control.
  • Potentially we could interpret it that we don’t have confidence in ourselves as the primary or solitary judge of Kindness.
  • People were more comfortable describing Kindness than they were Humility: they used more formal language, more analytical language, with a higher fluency in the description, all of which speaks to a greater confidence in our understanding.
  • By contrast, people were less confident to describe how Kindness was experienced: possibly we are worried about others judging us as unkind, and doubt our ability to be the referee.
  • People also indicated low confidence to evaluate other people’s Kindness, which may speak to the fragile ways that we opinions and insult without intending to certain outcomes.
  • When describing Kindness we have highly emotional and positive tone: when we move to how we have experienced it we switch to analytical, almost devoid of emotion, very clinical.
  • People describe Kindness as the mortar or glue: language around building trust, safety etc. Lots of words used around building, growing, and creating.

About julianstodd

Author and Founder of Sea Salt Learning. My work explores the Social Age. I’ve written ten books, and over 2,000 articles, and still learning...
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