The 3 stages of community management

Community management

My three stage model of Community Management for Social Learning

FORMING is about drawing people in, exploring reasons for disengagement and ensuring that nobody is disenfranchised.

GUIDING is about framing the conversation, keeping it on track or being brave enough to listen to where it’s going.

NARRATING is about taking the individual and co-created group stories and weaving the organisational narrative out of it.

About julianstodd

Author and Founder of Sea Salt Learning. My work explores the Social Age. I’ve written ten books, and over 2,000 articles, and still learning...
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5 Responses to The 3 stages of community management

  1. mymindbursts says:

    Great post. A fine example is the open course on web science currently running on Future Learn.

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