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Category Archives: Performance
Does your organisation have a box of useful stuff?
There’s a battered old tin that lives on a high shelf in the kitchen full of useful stuff. Stuff that doesn’t fit anywhere else, but which is too valuable to throw away. Stuff that you don’t use very often, but … Continue reading
Learn excellence wherever you can
Last week i wrote how i learnt about authenticity from the waiter at a pizza takeaway, today i’m writing about excellence and my experience at a hotel. They’re very pedestrian examples, but have great immediacy and relevance to me, hence … Continue reading
Posted in Achievement, Community, Culture, Effectiveness, Environment, Leadership, Management, Mediocrity, Motivation, Performance, Pride, Sincerity, Success, Team Coaching, Teams, Tone of Voice, Training
Tagged Authentic, Customer Service, Excellence, Integrity, Leadership, Learning, Recruitment, Social Age
3 Comments
Social learning for complex tasks: performance support is simple
I was uploading yesterday’s blog post on the train, when Hans leant over and said “why aren’t you using this function to add the links“, in a way that implied i was missing a trick, that implied that my way … Continue reading
Posted in 'Just in time' learning, Adaptability, Agile, Apps, Change, Collaboration, Communication, Community, Culture, Discovery, Disturbance, Effectiveness, Everyday Reality, Informal Learning Spaces, Knowledge, Learning, Learning Journey, Learning Technology, Meaning, Mobile Learning, Performance, Personal Learning Network, Social Learning, Support
Tagged Community, MLearning, Mobile Learning, new technology, Performance, Performance Support, Social Learning, Support, Technology
10 Comments
Backstage learning: preparation and practice
It’s a crisp morning in London, bright skies with a chill in the air. I’m sat in Covent Garden, one of my favourite spots, with a coffee and banana, looking out over the cream stone of the covered market, over … Continue reading
Posted in Coffee, Collaboration, Community, Competition, Effectiveness, Introspection, Learning, Performance, Practice, Rapport, Songs
Tagged Backstage, Covent Garden, London, Opera, Practice, Practice Makes Perfect, Rehearsal
3 Comments
Measuring change: marking progress in learning
As this year draws to an end, i’ve been reflecting on what i’ve learnt, on the ways that i’ve changed. To learn is to change and it’s important to take time out to reflect on what we’ve learnt and how … Continue reading
Posted in Achievement, Blog, Blogging, Broadcast, Change, Collaboration, Community, Connections, Formal Spaces, Informal Spaces, Learning, Performance, Reflection, Social Learning
Tagged Learning, Progress, ROI
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