Category Archives: Change

Dimensions of Change: Imperative, Permission and Engagement

I’ve been working around change this week: exploring how an organisation builds a change culture. This sketch outlines a co-created and co-owned model of change that’s fit for the Social Age. We need executive sponsorship: without clarity of action from … Continue reading

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Democratised Access: Ditching the Fax

My heart sank as the third letter arrived: i’ve been trying to arrange a routine doctors appointment for three months now, but with no success. When i ring them, i get an answerphone. When they want to communicate with me, … Continue reading

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Island Life: Isolation and Purpose

Barely a mile and a half by one mile, Brownsea Island is hard to get lost on. Nestled like a cork in the bottleneck of Poole Harbour, it’s been inhabited since ancient times, most recently by the National Trust, who … Continue reading

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A pattern of adaptation

The Social Age is about change: an evolution of the ecosystem and practice of work and play. Technology has blurred the boundaries between formal and social spaces whilst, concurrently, social attitudes to authority and community are changing. The amplification and … Continue reading

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Volume Versus Relevance

There a nuance about communication in the Social Age: less about volume, more about relevance and spread. Or rather, less about how loudly you can shout, more about who you talk to quietly with great authenticity. In Social Leadership, i’ve … Continue reading

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Healthcare Radicals: Change in the NHS

Introducing momentum is the thing: starting the ball rolling. Inertia is the enemy of change, but overcoming it can be overwhelming. In the Social Age, the ecosystem is in our favour though: amplification and momentum are inherent in socially led … Continue reading

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Dr Beeching’s Axe

I love ticking along on the train: the carriage rocking, dappled light flashing across the table as the early autumn sun flickers through the trees. Villages, farms, towns, all passing by as my own little ecosystem remains constant. A slight … Continue reading

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